Privacy Policy

1. Introduction

Welcome to o11 ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the o11 application and service, including o11 for Excel, o11 for Word, o11 for PowerPoint, and o11 for Outlook (collectively, the "Service"). This policy applies to all users of the o11 Service regardless of how it is accessed.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you register for the Service, express an interest in obtaining information about us or our products and services, when you participate in activities on the Service, or otherwise when you contact us. This may include:

• Name and contact information (email address, phone number)
• Account credentials
• Payment information
• Company information

2.2 Usage Data

When you use the o11 Service, we may automatically collect certain information. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, information about how and when you use the o11 Service, and other technical information.

2.3 Microsoft 365 Data

When you use o11 for Excel, o11 for Word, o11 for PowerPoint, or o11 for Outlook, the Service may access data within your Microsoft 365 environment, including document content, spreadsheet data, and email metadata, solely to provide the features and functionality of the o11 Service. We do not sell or share this data with third parties for advertising purposes.

3. How We Use Your Information

We use the information we collect or receive for various purposes, including:

• To provide, operate, and maintain the o11 Service
• To facilitate account creation and authentication
• To send you administrative information related to the o11 Service
• To protect and secure the o11 Service
• To improve and develop new features for the o11 Service
• To respond to legal requests and prevent harm

4. Sharing Your Information

We may process or share your data that we hold based on the following legal basis:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. When your information is no longer needed, we will securely delete or anonymize it.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include encryption of data in transit and at rest, access controls, and regular security assessments. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability

To exercise these rights, please contact us at support@o11.ai.

8. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have questions or comments about this policy, you may email us at support@o11.ai.